Shipping Policy

Shipping Policy

Introduction:

Welcome to Dr. Tahira Rubab’s Shipping Policy. We are committed to providing a smooth and transparent experience for all digital purchases made through our website. This policy outlines how digital products and services are delivered, access timelines, and important terms related to digital purchases

1. Digital Products and Services:

Our website primarily offers digital products and online services, including but not limited to:

  • E-books and downloadable resources
  • Online guides and educational materials
  • Digital therapy-related content
  • Online consultations or sessions
  • Other downloadable or access-based digital products

No physical items are shipped through this website.

2. Delivery Method:

All digital products are delivered electronically through one or more of the following methods:

  • Download links provided after successful payment
  • Email delivery to the customer’s registered email address
  • Access through the website or client portal
  • Scheduled online sessions and/or virtual/physical appointments

3. Order Processing and Access Time:

We aim to provide access to digital products promptly:

  • Most digital products are delivered instantly after payment confirmation
  • Some products or services may require manual processing and can take up to 1-2 business days
  • Orders are processed Monday through Friday, excluding company holidays
  • Purchases made on weekends or holidays may experience slight delays in manual processing

4. Delivery Issues:

If you do not receive your digital product or access details:

  • Please check your spam or junk email folder first
  • Ensure the email address entered during checkout is correct
  • Contact us at info@tahirarubabhafeez.com for assistance

We will make reasonable efforts to resolve delivery issues promptly.

5. Technical Requirements:

Customers are responsible for ensuring they have:

  • A stable internet connection
  • Compatible devices and software required to access digital content
  • Proper applications for viewing downloaded files (such as PDF readers)

We are not responsible for access issues caused by customer device limitations or internet problems.

5. Refunds and Exchanges:

Due to the nature of digital products, refunds or exchanges may not be available once a product has been downloaded, accessed, or delivered, except where required by law or stated otherwise in our Refund Policy.For detailed information, please visit our Return and Refund Policy page.

7. Intellectual Property:

All digital products available on this website are protected by copyright and intellectual property laws.Customers may not:

  • Share, resell, reproduce, or distribute purchased materials
  • Upload content to public platforms without permission
  • Use purchased materials for unauthorized commercial purposes

8. Contact Information:

For any questions, concerns, or delivery-related inquiries, please contact us:

Email: info@tahirarubabhafeez.com
Website: https://tahirarubabhafeez.com/

9. Policy Updates:

Dr. Tahira Rubab reserves the right to modify this Shipping Policy at any time to reflect changes in business practices, digital delivery systems, or legal requirements. Updated versions will be posted on this page with the revised effective date.

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